This is the first complete step-by-step guide for doing Kaizen. It includes a fully described case example of an actual Kaizen event. It explains in detail how to evaluate opportunities, prepare for events, build and lead Kaizen teams, make and measure business improvements, and follow up on events so that the benefits they produce sustain. Its methodology has been proven in over 150 Kaizen events conducted in the U.S., Canada, Europe, and the U.K. The book comes with a CD-ROM containing the Kaizen Tool Kit, a set of 57 electronic tools that support your success.

What Reviewers Say "This is the most comprehensive treatment of Kaizen that I have ever seen." Chris Bujak Global Manager for CI Air Products and Chemicals, Inc. "This book is one impressive source for learning and applying the concepts of Kaizen to any business model and on any scale." James S. Byron Manager, Learning and Organizational Development PGM Groton, Pfizer Inc. For more information, click here - Kaizen Desk Reference Standard