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"This book, in all its simplicity, has the power to generate overwhelming positive change wherever its concepts are implemented. A prime focus is to help generate tons of improvement ideas, more than you could ever imagine, from all employees, and empower them to install their own ideas! Therein lies the secret of why this creative revolution does not become a bureaucratic nightmare. This book tells you how to do it in a way that gives you an inspired workforce without any accompanying managerial headaches." Don Dewar, President QCI International Quality Digest Magazine

The goal of this book is to guide improvement activities throughout the organization: to use creative ideas from all employees to serve both internal and external customers, to unlock the hidden potential of every single employee, and to bring new excitement and joy into the workplace. Dana Corporation gets over 2,000,000 ideas a year from all of their employees. This book tells you how to do it. "WHAT SETS US APART? The Toyota Production System is at the heart of everything we do. Based on the concept of continuous improvement, or kaizen, every Toyota team member is empowered with the ability to improve their work environment. This includes everything from quality and safety to the environment and productivity. Improvements and suggestions by team members are the cornerstone of Toyota's success. NWLEAN members who purchase this book through this page via Amazon.com receive FREE SHIPPING! Click here to purchase for just $47.52 now!.